FAQ's
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Desktop Viewer |
Web Viewer |
Can you download the manual? |
Yes, a secure eBook file is required.
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No, the eBook is available online with nothing to install or download locally.
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What platforms are supported? |
PLATFORM: Windows 10 & above | Mac OSX 10.8 (64 bit) & above
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Minimum Browser Verisons Supported:
Windows | Microsoft Edge, Internet Explorer 11, Chrome 37, Firefox 32 |
Mac | Safari 6.1.6,Chrome 37,Firefox 32 |
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What mobile devices are supported |
Mobile - iOS 9.1 & above | Android 5.0 & above |
Minimum Browser Verisons Supported:
iOS | Safari 7,Chrome 37 |
Android | Chrome 37, Firefox 32 |
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Can content be viewed when not connected to internet (airplane mode)? |
You must have a valid internet connection when you open the secure eBook so the license server can validate your access. Once open, you can view the secure eBook offline. |
A valid internet connection is required for the duration you are viewing the eBook. |
Can the book content be printed? |
No. |
No. |
Can I add annotations or markups? |
Yes. |
No. |
Do I need to install software on my computer? |
Yes. You must install the standalone viewer on your computer, tablet, or mobile device. Select your operating system below and follow the instructions to install the standalone viewer.
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No. |
How many devices are allowed for each eBook? |
Each eBook can be used on up to 3 devices |
Each user account can only log in to access their eBooks from one device at a time. |
Are legacy eBooks available? |
Only eBooks published in the last 4 years are available. |
Only 2024 eBooks and later are available. |